Refund policy

 

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

You can always contact us for any return question at [email protected].

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shop Smart with Local Convenience

Experience seamless shopping with prices in your native currency and no conversion fees—just straightforward pricing tailored to your region. If you're in Canada, visit our Canadian store to shop in CAD, while UK customers can explore our UK store for exclusive GBP offers. Australian shoppers can enjoy quick delivery by purchasing directly from our Australia site, avoiding unexpected duties and fees. Shopping locally also means supporting regional fulfillment and logistics, streamlining operations, and strengthening your local economy. Plus, returning or exchanging an item is hassle-free—simply use our Canadian return center, process smooth exchanges through our UK store, or enjoy quick returns via our Australia site. No international shipping, no delays—just fast, reliable service designed for you.